SHIPPING

All our orders are shipped from our studio here in Port Stephens, Australia and we ship worldwide. All of our orders are fully trackable and a email confirmation will be sent to you when your parcel has been dispatched.

GET FREE SHIPPING

If you spend $150 or more you will get FREE standard shipping within Australia. Please note only 1 (ONE) discount code is able to be used or is valid per order. You will not get free shipping if your order is over $150 and you use a different discount code on your order.

STANDARD OR EXPRESS SHIPPING

We use Auspost for all our standard and express shipping and AusPost International Mail for all of our international orders. 

DELIVERY COSTS

Standard shipping is a flat rate of $9.95.
Express shipping is a flat rate of $13.95.
New Zealand is a flat rate of $20.00
International shipping is a flat rate of $25. 

DELIVERY TIMES

We dispatch orders Monday - Friday and we aim to have your order sent out to you within 48 hours from purchase (weekends not included) unless the product description stipulates otherwise (i.e. any preorder orders will have a timeframe listed in the product description) or incase of a sale, orders may take up to 72 hours to be dispatched. 

Standard shipping - Australia 4-9 business days once dispatched from our studio.
Express Shipping - 2-5 business days once dispatched from our studio.
International - Worldwide 7-14 business days once dispatched from our studio.

Please note that international shipping in the current circumstances with COVID-19 are taking a lot longer to arrive so please be aware of this before purchasing.

  • please note that some countries, remote cities or islands may have longer delivery times. We can’t take responsibility for any delays out of our control like customs delays etc. 
  • If you place an order from outside of Australia or for delivery outside of Australia please be aware that you will be responsible for paying all import duties, taxes, customs and other fees that may be associated with the purchase of and the delivery of our products. These costs are NOT included in the pricing of our products. 
  • We do not cover insurance in the shipping component of your purchase that is paid during checkout. It is the responsibility of the purchaser to organise their own shipping insurance if this is required. 

PRIORITY ORDERS

If you are needing your items posted as a priority, please select express shipping at checkout and get in touch ASAP at hello@bobbylane.com.au and we will be able to arrange the same day or next day shipping depending on the date and time the order is placed.